Terms & Conditions
Last updated: 12/07/2026
Welcome to Keppet. These Terms of Service govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to these terms.
If you do not agree with these terms, please do not use our website.
About Us
Keppet is a UK-based online retailer specialising in hobby supplies.
If you have any questions about these terms, please contact us at:
Email: support@keppet.co.uk
Placing an Order
When you place an order through our website, you are making an offer to purchase the products in your basket.
Once your order has been accepted, we'll send you an order confirmation email. A contract between you and Keppet is formed when we dispatch your order.
In the unlikely event that we cannot fulfil your order (for example, due to stock shortages or pricing errors), we'll contact you as soon as possible and issue a full refund if payment has already been taken.
Prices
All prices are displayed in Pounds Sterling (£).
Delivery charges are shown separately during checkout unless otherwise stated.
We make every effort to ensure prices are accurate, but occasionally pricing errors may occur. If we discover an error before dispatch, we'll contact you before processing your order.
Product Information
We aim to ensure that all product descriptions, images and specifications are accurate.
However:
- Colours may appear differently depending on your screen or device.
- Packaging may occasionally differ from the images shown due to manufacturer updates.
- Minor variations that do not affect the product's intended use may occur.
Availability
All products are offered subject to availability.
We reserve the right to limit quantities or discontinue products without prior notice.
Payment
Payment is taken securely through our approved payment providers.
Keppet does not store your payment card details.
Orders will only be dispatched once payment has been successfully authorised.
Delivery
Delivery estimates are provided in our Shipping Policy.
While we aim to dispatch orders promptly, delivery dates are estimates and cannot be guaranteed.
Keppet is not responsible for delays caused by courier services or circumstances beyond our reasonable control.
Returns and Refunds
Our Returns & Refunds Policy explains your rights if you wish to return an item.
Nothing in these Terms affects your statutory rights under UK consumer law.
Intellectual Property
All content on this website, including text, graphics, logos, branding and original images, is the property of Keppet unless otherwise stated.
Content may not be copied, reproduced or used without our prior written permission.
Trade marks, brand names and product names belonging to third parties remain the property of their respective owners and are used only to identify the products we sell.
Website Use
You agree not to:
- Use our website for unlawful purposes.
- Attempt to interfere with the operation or security of the website.
- Copy or scrape website content without permission.
- Misuse customer accounts or ordering systems.
We reserve the right to refuse service or cancel orders where we reasonably believe our website is being misused.
Limitation of Liability
Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or your statutory rights as a consumer.
Subject to the above, Keppet shall not be liable for indirect or consequential losses arising from the use of this website or the purchase of products.
Changes to These Terms
We may update these Terms of Service from time to time.
The latest version will always be published on this page with the revision date shown above.
Governing Law
These Terms are governed by the laws of England and Wales.
Any disputes arising in connection with these Terms or your use of the website shall be subject to the jurisdiction of the courts of England and Wales.
Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Email: support@keppet.co.uk