Privacy Policy

Last updated: 12/07/2026

At Keppet, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights under UK data protection law.

By using our website or placing an order with us, you agree to the collection and use of your information as described in this policy.

Who We Are

Keppet is an online retailer of hobby supplies based in Nottingham, United Kingdom.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: support@keppet.co.uk

Information We Collect

When you use our website or place an order, we may collect information including:

Your name
Billing and delivery address
Email address
Telephone number (if provided)
Order details
Payment information (processed securely by our payment providers)
Information about how you use our website, including cookies and analytics data

We do not store or have access to your full payment card details.

How We Use Your Information

We use your personal information to:

Process and fulfil your orders
Deliver your purchases
Communicate with you about your order
Respond to customer service enquiries
Prevent fraud
Improve our website and customer experience
Meet our legal and accounting obligations

Where you've chosen to receive marketing communications, we'll also use your email address to send updates, promotions and news about Keppet. You can unsubscribe at any time.

Sharing Your Information

We only share your information where necessary to operate our business.

This may include:

Shopify (our ecommerce platform)
Payment providers
Delivery companies and couriers
Website analytics providers
Professional advisers where legally required

We never sell your personal information to third parties.

Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our website.

Cookies may be used to:

Remember items in your shopping cart
Enable website functionality
Measure website performance
Improve our services

You can manage or disable cookies through your browser settings. Please note that some website features may not function correctly if cookies are disabled.

Marketing Communications

If you've chosen to receive marketing emails, we'll occasionally send information about new products, offers and updates.

You can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting us directly.

How Long We Keep Your Information

We only keep personal information for as long as necessary to:

Fulfil your order
Meet legal, tax and accounting requirements
Resolve disputes
Enforce our agreements

Once information is no longer required, it is securely deleted or anonymised.

Your Rights

Under UK data protection law, you have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information where appropriate
Object to certain types of processing
Withdraw consent for marketing at any time
Request a copy of your personal information

To exercise any of these rights, please contact us using the email address above.

Security

We take appropriate technical and organisational measures to protect your personal information.

Payments are processed securely through trusted third-party payment providers. Keppet does not store your payment card details.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements.

The latest version will always be published on this page with the updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: support@keppet.co.uk

If you're unhappy with how we've handled your personal information, you also have the right to make a complaint to the UK Information Commissioner's Office (ICO).